We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay and more others payment methods.

Yes, all the products on our website are 100% genuine and sourced from trusted manufacturers to ensure top quality and reliability for your home.

If you’re not satisfied with your purchase, we offer a hassle-free return policy. Just contact our customer support team within 30 days, and we'll help you with the return or exchange process.

Yes, we offer e-gift cards that can be purchased and sent internationally, making it easy to gift home goods to friends, family, or colleagues, no matter where they are!

To ensure you're choosing the right product, review the detailed descriptions and specifications on each product page, and feel free to reach out to our customer support team for personalized guidance. We're here to help you make the best choice for your project needs!

You must have an account to create a subscription order. There are a couple of ways to begin:

Option 1: Create your account first by clicking the person icon in the top right of any cannovia.com page, then click “Register”. Sign up for our Newsletter for 50 bonus reward points, and then start shopping!

Option 2: Select the product you want to subscribe to, choose “Subscribe and Save,” and select the frequency (every month or every 2 months). At checkout, you’ll be prompted to create an account with a password to complete your subscription.

Your initial order will be processed within one business day of placing your order. Subsequent orders will be created according to your chosen frequency on the same date your initial order was placed.

To update the payment details linked to your subscription:

1. Sign in to your Cannovia account.
2. Go to My Account > Subscriptions.
3. Add, remove, or update your payment details.
4. After changing your credit card in My Credit Card, link that card to your subscription by going to My Subscriptions and selecting the new card.

To change the address associated with your subscription:

1. Go to My Account > View Subscription.
2. Click Change Address next to the subscription.
3. Enter the new address details.
4. Click Save Address.

We proudly offer FREE USPS First-Class shipping for all orders within the United States. We cover shipping to ensure a smooth shopping experience.

Certainly! Every Cannovia subscription or one-time purchase lets you earn Cannovia Reward Points. Points earned through subscriptions can only be used on non-subscription product purchases. Points cannot be applied to an order that includes both one-time purchases and subscription items.

To modify your subscription:

1. Sign in to your account.
2. Select My Account in the top-right corner.
3. Choose My Product Subscriptions from the left sidebar.
4. From there you can Skip, Pause, Alter Frequency, or Cancel your active subscription.

To cancel your subscription:

1. Sign in to your account.
2. Select My Account in the top-right corner.
3. Choose My Product Subscriptions from the left sidebar.
4. Select Cancel Subscription.
5. You’ll see a notice stating “Your Subscription has been updated,” confirming the cancellation.

The Subscribe and Save discount cannot be combined with other promotions, discounts, or limited-time offers. Bundles and bulk products that already have a discount are not eligible for subscription. You can modify your subscription at any time. If you encounter any issues or have questions, please contact us—we’re here to help.